BIR Issuances – RMO 2-2024

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The BIR amended the Customer Satisfaction Survey Form prescribed under Revenue Memorandum Order (RMO) No. 37-2023 issued on December 11, 2023.


Revenue Memorandum Order (RMO) No. 2-2024

16 January 2024

The Revised Customer Satisfaction Survey Form shall be used by all BIR Frontliners/Officers under the Client Support Service to get feedback on their customers’ satisfaction on the delivery of frontline services.

Copy of the RMO and Revised Customer Satisfaction Survey Form can be accessed bellow.

RMO No. 2 2024.pdf

RMO-No. 2 2024 Annex A revised.xlsx

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